Organization Settings Guide

This article explains how to configure your organization settings in Credentium Issuer, including basic information, user management, subscription details, and API keys.

Accessing Organization Settings

Important: Only users with the Administrator role can access organization settings.

To access settings:

1. Click on your organization name in the top navigation
2. Select Organization Settings

Overview

Organization Settings has four main tabs:

1. Basic Information - Organization details and branding
2. Users - Team member management and roles
3. Subscription - Plan details and electronic seal information
4. API Keys - API access management

Basic Information Tab

Organization Details

Logo Upload

Your organization logo appears on credentials and in the wallet.

Requirements:

• Formats: PNG or JPEG only (SVG not supported)
• Size: Maximum 5 MB
• Dimensions: 50×50 to 2000×2000 pixels
• Aspect Ratio: Maximum 3:1 or 1:3

Actions:

• Drag and drop or click to upload
• Change existing logo
• Delete logo

Note: Logo is saved immediately upon upload - no need to click Save.

Seal Stamp (Custom Seal Only)

If your organization has its own Qualified Electronic Seal, you can upload a custom seal stamp image. This appears on sealed PDF certificates.

Requirements: Same as logo (PNG/JPEG, max 5 MB, 50-2000px)

Helper Mode

Toggle Helper Mode to see which fields are included in:

• JSON credential exports
• PDF certificates
• Digital wallet displays

Users Tab

Manage your team members and their access levels.

Viewing Users

The tab displays all organization members with:

• Name
• Email
• Role

Adding Users

1. Click Add User
2. Fill in the form:
   • Given Name (required)
   • Family Name (required)
   • Email (required)
   • Role (required - select from dropdown)
3. Click Save

The user receives an invitation email to access the platform.

Editing Users

1. Click the Edit button next to the user
2. Update the information
3. Click Save

Removing Users

1. Click the Delete button next to the user
2. Confirm the deletion

Warning: This cannot be undone. The user loses all access immediately.

Role Permissions

See User Roles and Permissions for detailed role descriptions.

Subscription Tab

View your subscription status and electronic seal information.

Subscription Status

Credential Credits Indicator:

• Green: More than 30 credentials remaining
• Yellow: 10-30 credentials remaining
• Red: Fewer than 10 credentials remaining

Qualified Electronic Seal Information

Displays your seal configuration:

For Custom Seal:

• Seal Type: "Custom Seal"
• Seal Valid Until: Certificate expiration date
• Certificate Subject: Your organization name
• Certificate Identifier: Your legal identifier
• Certificate Serial: Hex serial number

For Shared Seal:

• Seal Type: "Shared Seal"
• Subject: CloudTeam sp. z o.o.
• Identifier: VATPL-5252388265

Contacting Support

Click Contact Support to open a contact form for:

• Purchasing a qualified seal
• Adding credential credits
• Extending subscription
• Product feedback or issues

API Keys Tab

Manage API access for programmatic credential issuance.

API Key Limits

Your organization may have a maximum number of active API keys. The create button is disabled when you reach the limit.

Creating an API Key

1. Click Create API Key
2. Fill in the form:
   • Name (required, max 200 characters)
   • Description (optional, max 500 characters)
   • Expiry Date (optional - leave blank for no expiration)
   • Scopes(required - select at least one):
     • templates:read - Read credential templates
     • credentials:issue - Issue new credentials
3. Click Create

Important: The API key is shown only once. Copy it immediately - you won't be able to see it again.

API Key Statuses

Managing API Keys

Rotate Key: Replace an existing key with a new one. The old key stops working immediately.

1. Click the dropdown menu on the key
2. Select Rotate
3. Confirm the action
4. Copy the new key value

Revoke Key: Permanently disable a key.

1. Click the dropdown menu on the key
2. Select Revoke
3. Confirm the action

Note: Revocation cannot be undone. Create a new key if needed.

Viewing Revoked Keys

Toggle Show revoked keys to include previously revoked keys in the list.

Best Practices

Organization Information

• Keep your organization name consistent with official documents
• Use a professional logo with sufficient resolution
• Provide a working contact email for recipient support

User Management

• Give users the minimum role necessary for their tasks
• Review user access periodically
• Remove users promptly when they leave the organization

API Security

• Use descriptive names for API keys (e.g., "Production Issuance System")
• Set expiration dates for keys when possible
• Rotate keys regularly
• Revoke keys immediately if compromised
• Use separate keys for different applications

Subscription Management

• Monitor your credential credits regularly
• Plan ahead for subscription renewals
• Consider upgrading to a custom seal for branded certificates

Need Help?

If you have questions about organization settings, please contact:

Credentium Support Email: support@credentium.com

Last updated: January 2026