How to Change Your Password

This article explains how to change your Credentium account password.

Overview

You can change your password through the profile settings. For security, password changes are handled by our authentication provider.

How to Change Your Password

Step 1: Access Password Settings

1. Go to Edit profile from the menu
2. Find the Password section
3. Click the Change password button

Step 2: Complete Password Change

You will be redirected to the secure authentication page where you can:

1. Enter your current password
2. Enter your new password
3. Confirm your new password
4. Submit the change

Step 3: Sign In Again

After successfully changing your password, you may need to sign in again with your new password.

Password Requirements

Your new password should:

• Be at least 8 characters long
• Include a mix of uppercase and lowercase letters
• Include at least one number
• Include at least one special character

Troubleshooting

I forgot my current password

If you cannot remember your current password, use the "Forgot Password" option on the sign-in page to reset it via email.

The password change page won't load

1. Check your internet connection
2. Try clearing your browser cache
3. Try a different browser
4. Contact support if the issue persists

My new password isn't accepted

Ensure your password meets all the requirements listed above. The system will provide specific feedback on what needs to be corrected.

Security Tips

• Use a unique password that you don't use for other accounts
• Consider using a password manager to generate and store strong passwords
• Never share your password with anyone
• Change your password immediately if you suspect it has been compromised

Frequently Asked Questions

How often should I change my password?

We recommend changing your password every 3-6 months, or immediately if you suspect any security issues.

Will changing my password sign me out of other devices?

Yes, changing your password will sign you out of all sessions. You will need to sign in again on all devices.

Can I use my old password again?

For security reasons, you should use a new, unique password each time.

Need Help?

If you encounter any issues or have questions, please contact:

Credentium Support Email: support@credentium.com

Last updated: January 2026